Core concepts
What is Staffing Agency Software?
Staffing agency software is an integrated platform for running a recruitment or staffing business — combining CRM, ATS, placement management, timesheets and invoicing so agencies can source candidates, win clients and bill revenue from one system.
A staffing agency runs front office (BD and candidates), middle office (placements and compliance) and back office (timesheets and invoicing). Staffing agency software connects these so revenue does not leak between stages.
recruitMaxx delivers all three on Salesforce, adding AI agents and intelligence scoring so agencies scale without stitching together separate tools.
Related terms
Recruitment CRM
A recruitment CRM is software that manages an agency’s client and candidate relationships and business-development pipeline. Unlike a generic CRM, it is built around the recruiter’s workflow — job orders, client contacts, BD pipelines and placement history — in one place.
Applicant Tracking System (ATS)
An applicant tracking system (ATS) is software that manages candidates through the hiring process — from application and screening to interview, offer and placement. It centralises CVs, statuses and communication so recruiters can move candidates through a structured pipeline.
RPO (Recruitment Process Outsourcing)
Recruitment process outsourcing (RPO) is when an organisation transfers all or part of its recruitment to an external provider that acts as an extension of the in-house team — owning sourcing, screening and hiring workflows, often across multiple clients and to strict SLAs.
Salesforce-Native
Salesforce-native means an application is built and runs entirely inside the Salesforce platform, not merely integrated with it. Data lives in one Salesforce data model, inheriting its security, automation and reporting — with no external sync, middleware or separate database to maintain.
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